Tutorials
Please choose the appropriate Tutorial to answer your question.
If your question is not listed here within the tutorial list or on the PDF download page, please email the TimePeace Help Desk.
Is there a User Guide or Manual available?
yes, click here
Simply!- tick the “Open 24 hours” option in the Control file -
TimePeace takes care of the rest!( including the stat days!)
What is the Best Practice Procedure to fix errors or omissions in the export file to the TimePeace Corporate?
Situation 2.
Solution: telephone the payroll office and ask whether the data has has imported into TimePeace Corporate.
Situation 3.
The data has been imported into the corporate file but not yet exported into the payroll programme.
TimePeace Corporate has a utility to delete the log records by date and by store.This can easily be done and then you subsquently resend.
Situation 4.
Corporat.tps data has been imported and the Payroll oficer has completed the payment process by importing into the payroll application.
At this stage I think best left alone and a catch up record created in the log at branch end to cover the error.
Staff will need to wait until the following pay day for the corrected net wage.However, if this causes undue stress to the employee , personally, I would lend the staff member the money owing with the agreement that the money gets repaid the following week.
Can I print the Reports and save in different formats?
yes , most reports are optionally exportable to MS Excel or Word
You can download a free to use pdf writer here
All staff attendance reports are printable whether it is the simple Weekly Summary or,the more complex suite of Variance Reports. ( including the Roster Variance Report)
- Security protected.
- Drill in by date select.
- Historical data immediately available.
- Print by individual employee or by date.
- Relevant reports are exportable to Microsoft Excel.
- PDF Reports are available pn the PDF page.
- Simple to use printer selection window appears before the report is printed. This window also provides the date selection parameters.
- Can print to PDF
If something goes wrong with the upgrade , then we have a complete copy of the entire application, and it is a simple matter to copy back and start over.
A back up is done so that if mistake happens then the relevant file ie log file, employee file, control file etc can be overwritten.
If we have a backup on a remote medium like a memory stick or another computer in the network, and the hard drive fails on the TimePeace server then we can recover the data from the latest remote backup.
Its also important that the TimePeace Help Desk knows your latest TimePeace version number so that if need be, receive your backup data by email and then create another working TimePeace folder for you to download and use. The data however is “married to the version number”
(Incidently the problem moving from one machine to another is that we need to be mindful of the direction path the clocks have and amend this otherwise we will be operating two systems with data going to the wrong timepeace folder…)
I am thinking of changing my payroll from weekly to fortnightly. How would I make this change in TimePeace?
Easily! Simply by ticking a box in the control file…
“Pay fortnightly”
All reports will now be for the fortnight ending…
and the import file into your payroll programme will be for the fortnight, automatically
Can I Import TimePeace data directly into my payroll Programme?
Yes !Click here for the tutorial on automatic interface with Ace Payroll
